Global Market Index Limited (“The company”, “GMI”, “we”, “us”, “our”, “ours” or “ourselves as appropriate), is committed to protecting your personal data. This Policy sets out the basis on which we collect, process and use your personal data when deal with you, including when you visit our Website and use our services.
Personal data, personal information or personally identifiable information (PII), means any information relating to an identifiable person . We may collect, use, and store your personal data about you which we have grouped together follows:
Identity Data: This includes your name, email address, home address, date of birth, copies of your identity documents (including photo ID), email address, telephone number and mobile number, financial status, statements, and proof of address documentation.
Financial Data: This include data relating to your means and methods of payment, such as your bank account and payment card details.
Transaction Data: This includes data relating to the transactions you have carried out with us, such as details about deposit and withdrawal transactions.
Telephone Recordings Data: if you contact us by telephone we may monitor and/or record your conversations with us and retain the recordings for such periods as may be necessary or required by law.
Technical Data: This includes more technical data that we may obtain when you make use of our website, such as your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
Profile Data: This includes the data that we receive when you create an account on our website and make use of that policy, such as your username and password.
General Data: This includes information about your source of wealth, current occupation, knowledge and trading experience information.
Marketing and Communications Data: such as your preferences in receiving marketing from us and our third parties, and records of correspondence you have entered into with us via email, live chat, post or telephone
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. We may also collect data for legal entities verification purposes. This includes constitutional documents like certificate of incorporation, memorandum of association, articles of association, annual returns, corporate structure, list of company’s directors and officers, trustee deed, partnership agreement or individuals dealing with us on a “one-off” basis.
We will only use your personal data when the law allows us to. We collect, use, disclose, transfer andstore personal data when needed to provide you with our services and for our operational, legal,regulatory and business purposes in relation to those services and as described in this policy. We mayuse your personal information for the following most commonly purposes:
We may share or disclose your personal information with the following parties. When we share personaldata, we do so in accordance with applicable data privacy laws and our internal security standards.
This may include sharing your personal data with international service providers which will involvetransferring your data outside the European Economic Area (“EEA”).
We ensure your personal data is protected to the same or similar degree if protection as we dointernally by requiring all our service providers, consultants and contractors to follow the same ruleswhen processing your personal data as set out in this policy.
We are committed to ensuring that your information is secure. In order to prevent unauthorized accessor disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguardand secure the information we collect online. For example, we will use the following types of measures,where appropriate: (a) encryption of personal information, (b) back-up servers, and (c) ongoingmonitoring of the effectiveness of security measures.
We have put in place procedures to deal with any suspected personal data breach and will notify youand any applicable regulator of a breach where we are legally required to do so.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use thisinformation for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages youfind useful and which you do not. A cookie in no way gives us access to your computer or anyinformation about you. Other than the data you choose to share with us.
Most internet browser are set up to accept cookies. If you do not wish to receive cookies, you may beable to change the settings of your browser to refuse all cookies or to have your computer notify youeach time a cookie is sent to it, and thereby give yourself the choice whether to accept it or not.However, this may prevent you from taking full advantage of the website.
We will only retain your Personal Data for as long as necessary to fulfil the purposes for which we collected it and, thereafter:
All in all, our retention of your Personal Data shall not exceed the period of (7) seven years from the termination of your customer relationship with us, (which would typically arise from the closure or termination of your customer account); or from the date your account becomes Inactive, which would typically arise from not using the account for the period of 2 (two) years and its balance is Zero. This retention period enables us to make use your Personal Data for any applicable AML retention and reporting obligations, and for the filing, exercise or defence of possible future legal claims. There may also be instances where the need to retain Personal Data for longer periods, as dictated by the nature of the products and services provided.
Subject to certain legal conditions, you have certain rights in relation to your personal data. All customers of GMI have the right to ask us not to process their personal data for marketing purposes. We will usually inform you before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not accepting such notifications. You can also exercise the right at any time by contacting us at [email protected].
In addition, all European Economic Area (EEA) customers, are legally entitled to certain additional rights including the below:
Should you require any further details regarding our treatment of personal data, please contact us [email protected]
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We will respond to any requests referenced above within twenty-eight (28) days of receipt. If we require more information from you, or if your request is unusually complicated, we may require more time and will inform you accordingly. We will not usually charge you a fee for a request. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk). Please contact us first if you do have a complaint so that we can try to resolve it for you.
It is important that the data we hold about you is accurate and up to date. If you believe that any information, we are holding on you is incorrect or incomplete, please write to us and keep us informed if any data changes during your relationship with us by emailing [email protected]
Email: [email protected]
Contact Number: +44 (0) 20 3890 5100
Address: 1 Poultry London, England, EC2R 8EJ.